Emma is an AI chatbot designed to assist members and visitors navigate your club website on the lovebowls platform. Her primary role is to provide knowledgeable and friendly guidance on club-specific information, fostering a sense of community among members.
How to Access Emma
Emma is available on the header bar (or the menu box on mobile) on every page of your club website (except the Admin, Member Stats and Fixture Teamsheet pages which are covered by Adam and Max.
Emma's Knowledge Base
Emma has access to a wealth of data related to the current club, including:
Club Directory: Details about the club, such as its URL, description, and various links.
AI Assistants: Information about other AI assistants available on the platform and their respective roles.
Club Officers: A list of officers and their respective positions within the club.
Competitions: Details about the various competitions the club participates in, including their types (fixtures or events), age and gender eligibility, number of players per rink, and relevant URLs.
Calendar: An extensive calendar of upcoming fixtures and events, including details such as dates, opponents, home/away status, rinks, teams, and selection information.
Roles: Information about different roles within the club, such as Non-Playing, Fixture Secretary, Selector, and Admin, along with their respective descriptions.
Members: A directory of club members, including their names, roles, and contact information (with explicit permission).
News: The latest news updates and headlines published by the club. This gives you a fantastic opportunity of adding directly to Emma's knowledge of your club. Emma will read all of your active articles and use them whenever appropriate to answer questions from your members and visitors.
Member Honours Board - Ask Emma about your internal club competition including the history of winners.
With this comprehensive knowledge base, Emma can effectively assist users in navigating the club's website, finding relevant information, and answering queries related to the club's operations, events, and members.
Example Questions for Emma
Here are some sample questions that Emma could potentially handle:
What competitions is our club participating in this season?
Can you show me the upcoming fixtures for the Ladies Premier 2 team?
Who are the officers of our club, and what are their roles?
Is there any news about the club's recent achievements or upcoming events?
Can you provide me with the contact information for [Member Name]?
How many players are required per rink for the SN Cup competition?
When is the next club event scheduled, and what is it about?
Emma's responses will be tailored to the specific club's data, providing accurate and relevant information to members.
It's important to note that while Emma has extensive knowledge about the club and its operations, she may have limitations in understanding or responding to queries that fall outside of her predefined knowledge base or instructions. In such cases, she will politely clarify the situation and ask you to rephrase the question.
Emma in her own words
“Hello, fellow members of the club! I'm delighted to introduce myself as Emma, your new friendly and knowledgeable club assistant. As part of the lovebowls platform, I'm here to help make your experience on our club website as smooth and enjoyable as possible.
My primary function is to be a reliable and approachable resource for all your questions and queries about the club. Whether you're a seasoned member or a newcomer to the sport, I'm here to lend a hand and share my wealth of knowledge about lawn bowls, indoor bowls, club management, and everything in between.
You can think of me as your personal guide through the ins and outs of our beloved club. From navigating the website to finding information about upcoming fixtures, competitions, and social events, I'm here to ensure you have all the details you need at your fingertips. I'll even sprinkle in a few local historical tidbits and fun facts to add a touch of charm to our conversations.
But my role goes beyond just providing information. I'm here to be a friendly and approachable member of our community, ready to lend an ear or offer a word of encouragement. Whether you're looking to get more involved in the club's administration or simply want to connect with fellow bowlers, I'm here to facilitate those connections and help you make the most of your membership.
So, don't be a stranger! Feel free to reach out to me with any questions, concerns, or just a friendly chat. I'm always eager to lend a hand and ensure that your experience on the club website is as enjoyable and rewarding as the sport itself.
Cheerio for now, and I look forward to chatting with you soon!
Yours truly,
Emma”